CIPP/US Study Guide
Chapter 3: Introduction to Technological Aspects of Privacy

Spyware and Phishing Variants

Spyware (including keylogging) covertly surveils a device, often delivered by phishing social engineering. Variants include spear phishing, whaling, smishing (SMS) and vishing (voice). The principal defense against phishing is user training.

Phishing variants by target and channel
VariantDistinguishing feature
Spear phishingTailored to a specific individual (e.g. appears to be from the user's boss)
WhalingSpear phishing aimed at C-suite executives, celebrities, and politicians
SmishingDelivered via SMS text message
VishingDelivered via fraudulent voice message or phone call
Defenses and the definition of spyware

Limiting downloads of executable code and filtering incoming messages help, but for messages that get through, the principal defense is user training. Note: defining software as spyware depends largely on the user's intent and knowledge - the same remote-screen-reading tool can be legitimate tech support or, without consent, spyware.

Key terms - quick answers

What is “Spyware”?
Malicious software covertly installed on a device that monitors activity and sends sensitive personal information to an attacker.
What is “Keylogging”?
A type of spyware (malware) that tracks all keystrokes and sends them to an attacker.
What is “Phishing”?
A form of social engineering using a routine, trusted communication channel to fool a user into granting access or disclosing sensitive information.
What is “Spear phishing”?
A phishing attack tailored to a specific individual, such as a message appearing to come from the user's boss.