TSR

CIPP/US glossary · Last reviewed: 2026-07-08 · By Victor Humenhuk (CIPP/US certified)

TSR - The Telemarketing Sales Rule, first issued by the FTC in 1995 to implement the Telemarketing and Consumer Fraud and Abuse Prevention Act, amended in 2003, 2008, 2010 and 2015.

In the CIPP/US body of knowledge, TSR comes up under Chapter 11: Telecommunications and Marketing.

TSR in context

• Two coordinated federal regimes govern telemarketing: the FCC enforces the ==Telephone Consumer Protection Act (TCPA) of 1991==, and the FTC enforces the ==Telemarketing Sales Rule (TSR)==. (Telemarketing Regulatory Framework: TCPA, TSR, FCC and FTC)
• The [[TSR]] sets detailed conduct rules: telemarketers may call only ==between 8 a.m. (TSR Rules on How Calls May Be Made)
• The TSR bars misrepresentations and material omissions across ten categories (cost, restrictions, refund policy, prize/investment terms, etc.). (TSR Misrepresentations, Material Omissions and Payment Authorization)

Where TSR is covered in the CIPP/US study notes

• Telemarketing Regulatory Framework: TCPA, TSR, FCC and FTC

Related terms

• TCPA
• FCC
• FTC
• Telemarketing
• Intrusion on seclusion

Test yourself on TSR

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